At New Era Technology, services are the cornerstone of our success. We are always available to contribute to your enterprises success by providing you with the best possible implementation, education, and ongoing support services. You will find, at New Era Technology, a professional team that is always ready to serve you.
خدماتنا
من خلال مساعدة مؤسستك طوال دورة حياة البرنامج ، بدءًا من عملية المبيعات مروراً بالتنفيذ والتكامل والترقيات ، سيضمن فريقنا حصولك على القيمة من استثمارك.
Our implementation team will work with your enterprise to ensure that risks are well managed and that best practices are adopted by following a systematic approach to the implementation and by applying strong project management methods.
NET consulting services cover implementation, training, process improvement, and software customization, ensuring your solutions align with business needs and drive efficiency.
We have employed highly skilled consultants whose unmatched experience in delivering industry solutions that span manufacturing, distribution, retail, real estate, contracting, healthcare and other services is backed by a proven track record of successful delivery. Our teams offer local know-how coupled with a global outlook to ensure tangible results for our customers—always with a focus on profitable growth and long-term business success.
تضمن خدماتنا التعليمية المقدمة للمستخدمين والمديرين التنفيذيين استخدام الحلول الخاصة بك على النحو الأمثل وأن المستخدمين لا يحتاجون إلى دعم مكثف خلال المرحلة الأولية من التشغيل.
For the software to deliver on its value, end users must develop the skills and knowledge on how to use it effectively. End user adoption is critical to a successful software implementation and its on-going use – this is only possible with effective education and training.
Our support team is dedicated to addressing day-to-day issues, offering assistance via phone, online or on-site visits. We ensure timely service and provide regular upgrades to keep your system running smoothly.
Highly Experienced Services Team is available for onsite and online support services. Support Tickets are issued against lodged requests and serviced. We have a dedicated team of Online support staff available assist our clients.
Supporting Services
Archiving
-
Scan, Store and Edit Documents
-
Organize by Document Type
-
Controlled by User Access Rights
-
Easily Find and Share Files Electronically
-
Support Local, Centralized and DB Storage
Reporting Utility
-
Report Design
-
Controlled by User Access Rights
-
Multiple Design Levels
-
Export Design to All or Specific Users
-
Email Reports in Multiple Formats
SMS
-
Integrated SMS
-
No Extra Hardware Required
-
Message Templates
-
Arabic and Latin Languages
-
SMS Scheduling (Automatic SMS)
Scalability
-
Distribute transaction load across servers
-
Dedicated servers for reporting load
-
Deploy on the Cloud or on Premises
Email & Chat
-
Internal Email with Attachments
-
Email to Defined User Groups
-
Internal Text Chat Between Users