Our Services

At New Era Technology, services are the cornerstone of our success. We are always available to contribute to your enterprises success by providing you with the best possible implementation, education, and ongoing support services. You will find, at New Era Technology, a professional team that is always ready to serve you.

New Era Technology is also an Oracle Partner in the Kingdom of Saudi Arabia.

Assisting your enterprise throughout the software life cycle, from the sales process through implementation, integration, and upgrades, our team will ensure that you get the value from your investment.

Our implementation team will work with your enterprise to ensure that risks are well managed and that best practices are adopted by following a systematic approach to the implementation and by applying strong project management methods.

Implementation of Business Solutions ERP

NET Consulting provides a variety of services around implementation, training, process improvement, and software customization.

We have employed highly skilled consultants whose unmatched experience in delivering industry solutions that span manufacturing, distribution, retail, real estate, contracting, healthcare and other services is backed by a proven track record of successful delivery. Our teams offer local know-how coupled with a global outlook to ensure tangible results for our customers—always with a focus on profitable growth and long-term business success.

ERP Consulting Services

Our educational services provided to your users and executives ensure that your solutions are optimally used and that your users do not require extensive support during the initial phase of operation.

For the software to deliver on its value, end users must develop the skills and knowledge on how to use it effectively. End user adoption is critical to a successful software implementation and its on-going use - this is only possible with effective education and training.

Educational services for ERP

Our support center is dedicated to resolving your day to day issues over the telephone or in your offices and ensures that you get timely service and regular upgrades.

Highly Experienced Services Team is available for onsite and online support services. Customer can also forward Support Requests on support@newera.com.sa for faster response. Support Tickets are issued against all lodged requests, and customers start getting served on first-come-first-serve basis, AND/OR, on Report-Issue-Severity (priority) basis. We have a dedicated team of Online support staff available in office hours to assist our clients.

Technical Support for ERP

Following is a brief overview of how to perform an ERP assessment:

  • Conduct  ERP software assessment 
  • Perform  Business Process assessment
  • Conduct  People assessment
  • Conduct  Helpdesk request assessment

Oracle Service Partner in Riyadh

We follow a structured process for Implementation and Rollout services that, together with our experienced team, protects the customer investment and diminishes project risks.

  • End to End Implementation
  • Functional or Technical Implementation
  • Database Implementation
  • Rollouts
  • Testing the Business Processes
  • User or Consultant Training

Oracle Gold Partner in Saudi Arabia

Upgrading to Oracle R12 once was a matter of choice. Nowadays, streamlining Finance, HR, and other back office processes has become a necessity for companies that need to stay ahead in the race for greater profits.

  • Overall Program Management
  • Database Upgrades and Administration
  • Application Upgrade Services
  • Custom Components – Assessment, Retrofit, and Redeployment
  • Testing and Validation
  • Training and User Adoption
  • Post-Upgrade Support

Oracle Partner in the Kingdom

Application Support Models

  • Shared Support (Issue Based)
  • Dedicated Support (Fixed Capacity)
  • Dedicated Support (T & M)

DBA Services

  • Installation, Security and Upgrade Assessment
  • Installation and Maintenance
  • Application and Database Upgrade
  • High Availability Service

DBA Support Services
  • Oracle Offshore DBA Support
  • Oracle Apps DBA Services
  • Oracle Core DBA Services
  • Oracle Remote 7x24 Services

Project Based Models

  • Fixed Bid Pricing
  • T & M Pricing

Oracle Implementation and Support Services in the Kingdom of Saudi Arabia

Contact us Today and Learn More About our Solutions.


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